LiveHelpNow Inc Unveils Exciting New Customer Service Software release for small business Huntingdon Valley, PA September 29, 2009 -- LiveHelpNow Inc. (http://www.livehelpnow.net) a leading help desk and customer service software company, announced today that it has released its newest software, LiveHelpNow Release 5.1. This highly anticipated version includes many features specifically requested by LiveHelpNow customers who have dramatically reduced the time of their sales and support cycle by automating response to sales and support inquiries and other complex customer service tasks. "The release of LiveHelpNow version 5.1 will firmly maintain our position as a leading provider of real-world applications for customer service," says LiveHelpNow founder and CEO, Michael Kavinson, "The features and functionality announced in version 5.1 today are geared toward helping our customers support the varying help desk needs of the entire enterprise in one Operator Panel based environment." Among the top products in LiveHelpNow are: Live Chat system, Ticketing system, Email management, Knowledge base management with instant FAQ publish feature, Dynamic Charts and Graphs in its Analytics product; Superb offline features such as searchable knowledge base or ticket submission will now help LiveHelpNow customers keep their businesses" help desk departments open 24/7/365 providing their visitors around the clock customer help even during off hours. LiveHelpNow is a global leader in customer service software and automated help desk for small business. The LiveHelpNow system significantly cuts costs and cycle time, and is used worldwide by professionals in every industry with any online exposure. LiveHelpNow solutions also ensure effectiveness of business" help desk and provide best practices and methods to improve effectiveness and efficiency of the support staff. Customers are supported from LiveHelpNow offices in Huntingdon Valley, PA. For more information, visit http://www.livehelpnow.net or call 877-548-LIVE001